These days, most restaurants are using a point-of-sale system. Even if your restaurant does not, you have to consider using a POS system as a great next step towards a better future. While the POS system software providers will give you some kind of training with the software, not everyone who works at the restaurant will know how the system works. You have to make sure that your staff such as the managers and employees are aware of how to use a POS system as well. It shouldn’t be a source of confusion but it should be a tool that can help your staff function effectively and efficiently. Read on to learn about what your staff should know about switching to a POS system.
Learn How to Use Live Analytics And Data Tracking
Train your staff to understand the live reports from the POS system so they can be more organized and efficient in the long term. A POS system can monitor and analyze certain operational elements such as:
- Inventory tracking
A great restaurant POS system can provide you with inventory measurements throughout the whole day of operation. If your staff knows how to track inventory using the system, you will see more responsible inventory usage and better customer-employee communication.
- Live Updates
You will get to receive live performance updates, customer updates, and menu changes from your POS system to maximize the management efforts. Show your staff how to use these so they can work more efficiently.
- Sales Metrics
Some restaurant POS systems can collect and synthesize data so you don’t have to. Watch your sales metrics become organized into sales reports that are easy to read. This is extremely helpful for staff who have to report data to owners and other managers.
Manage Customer Service And Employees
One of the main benefits of modern POS systems is their ability to manage large amounts of information that can be separated into different categories for your staff and managers to understand. You can train your staff in areas such as:
- Online reservation management
Use the point-of-sale system to help your employees better manage online reservations. Given that online bookings and reservations are becoming more popular these days, it is good for your staff to know how the POS system helps with online bookings.
- Employee scheduling
Some advanced restaurant POS systems can help to schedule employees for specific shifts without having to manually record everyone’s availability. This can streamline your restaurant’s workflow.
Experience Shogo’s Services Today
Shogo is a professional automation business service to help you send sales data directly to your accounting system so you don’t have to worry. Shogo will manage your daily sales accounting which makes life easier for you. You no longer have to waste time manually entering, re-checking and reconciling your sales information. Come and try Shogo, the standard for Point of Sale and eCom Accounting integration. Feel free to contact us for more information.