Buying a POS system for your restaurant does not need to be a complicated process. With the correct background knowledge and understanding of the various systems out there, you are likely to get the exact machine that you need. However, for first-timers, this process can be daunting. The process calls for a perfect balance between the needs of your restaurant and the budget that you are working with. If you lean heavily on a machine with high capacity, you run the risk of having excess redundancy which is costly. On the other hand, having a system that is below your capacity will slow you down, cost you in terms of inventory wastage and even losses through theft.
In this article, we look at things that you should consider when getting a POS machine for your restaurant.
Understanding Your Needs
The entire process begins with understanding the needs of your restaurant. These vary depending on the kind of restaurant that you run. For example, a restaurant that combines a bar and a restaurant will need a POS system that can combine bar tabs with table tabs in case guests move to the bar from the restaurant. You also need a system that can also separate tabs in case guests wish to pay separately and so on. This means that you must carefully analyze the various processes in your restaurant to get a feel of which are areas that you need support from the POS system.
Lean Towards Uncomplicated
One of the realities of running a restaurant is that there will be staff turnover. This means that you may find yourself training new staff every now and then to replace the ones that have left. If you operate a complex POS system, then you will find it slow and expensive to bring the new staff up to speed on how to use the new system. This slows down operations, leads to losses due to mistakes, and is generally not good for staff morale. You can save yourself this trouble by ensuring that you have a user-friendly POS system that is easy to bring your staff to speed.
Having a user-friendly POS system also means that it is easier to troubleshoot problems in the system and check for gaps in the data that may indicate inventory or related problems.
There is always a difference between the marketing language that POS system retailers use and the actual user experience. For this reason, it is advisable to read as many user reviews as possible. You should also consult professional POS system experts to get a feel of what different systems are like for daily use.
Have a Realistic Budget On your side, you should have realistic expectations about how much the system is going to cost. Many restaurant owners tend to underestimate the costs associated with installing a POS system and this often leads to them settling for lesser systems.